Jupitor Shop Policy
Last updated on Mar 25, 2023
Customs and import taxes
Payment options
We accept payments supported by Stripe. Stripe keeps your payment secure. We never receive your credit card information.
Returns & exchanges
We offer returns and exchanges for 14 days following your purchase. Return shipping fees apply to the customer. Returns do not apply for custom items. Returned items must be in perfect condition, and have no sign of damage or wear. You can return a product in exchange of a full refund (excluding shipping fees).
Cancellations
You can request an order cancellation before your order is shipped by using the contact form.
Jupitor Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.jupitor.shop (the “Site”).
PERSONAL INFORMATION WE COLLECT
The site is hosted by bigcartel, their privacy policy applies, and is available here: https://help.bigcartel.com/privacy-policy
Additionally when you make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”
Payment information is managed by Stripe, their privacy policy applies, and is available here: https://stripe.com/privacy
Shipping information is used by our shipping provider La Poste (national post service of France)
https://www.laposte.fr/politique-de-protection-des-donnees
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
We do not use your personal information for any kind of advertising.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for minors.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the contact form.